Fix: Could not load Internet Accounts preference pane
If you use the Mail app in OS X, you may have seen the “Could not load Internet Accounts preference pane” error message. This can be fixed by resetting the Mail app.
Table of Contents
Fix: Could not load Internet Accounts preference pane
The Problem
If you’ve ever tried to open the Internet Accounts preference pane in OS X and been met with the message “Could not load Internet Accounts preference pane,” you’re not alone. This is a relatively common problem that can usually be fixed with a few simple steps.
First, try restarting your computer. This will often fix the problem, as it will refresh the system and clear any potential errors that may be causing the preference pane to fail.
If restarting doesn’t work, the next step is to try resetting the preference pane. This can be done by opening the Terminal application and running the following command:
defaults delete com.apple.internetaccounts
This will reset the preference pane to its default state. If the problem persists, you may need to delete the preference pane’s plist file. This can be done by running the following command in the Terminal:
rm ~/Library/Preferences/com.apple.internetaccounts.plist
Once the plist file has been deleted, you can restart your computer and the preference pane should now be working properly.
The Solution
If you open System Preferences and click on the Internet Accounts preference pane, you may see the following error message: “Could not load Internet Accounts preference pane.” This is a bug that has been affecting some Mac users for a while, and it’s fairly easy to fix.
First, try restarting your Mac. This will usually fix the problem, as the preference pane is likely just cached and needs to be refreshed.
If restarting doesn’t work, you can try deleting the com.apple.internetaccounts.plist file from your Preferences folder. This file stores information about your internet accounts, so deleting it will reset everything to defaults. Don’t worry, though, as your account information will still be saved on the server.
To delete the com.apple.internetaccounts.plist file, open Finder and press Command+Shift+G. This will open a Go to Folder window. Type in ~/Library/Preferences and hit Enter. Find the com.apple.internetaccounts.plist file in the list of files and delete it.
After deleting the com.apple.internetaccounts.plist file, restart your Mac and open the Internet Accounts preference pane. It should now work correctly.
Take Action
If you’re experiencing the “Could not load Internet Accounts preference pane” error, don’t worry – there’s an easy fix. Simply follow the steps below and you’ll be up and running in no time.
1. Open System Preferences and click on the “Network” icon.
2. Make sure that the “Show:” drop-down menu is set to “All Adapters”.
3. Select the adapter that you’re using for your Internet connection and click on the “-” (minus) button at the bottom of the window.
4. A confirmation message will appear – click on the “Remove” button to confirm.
5. Now, click on the “+” (plus) button and select the “Create Interface” option.
6. Choose “Ethernet” from the “Interface” drop-down menu and give your new interface a name (e.g. “Internet”).
7. Click on the “Create” button and your new interface will be created.
8. Finally, click on the “Apply” button to save your changes and exit System Preferences.
And that’s it! By following the steps above, you should be able to fix the “Could not load Internet Accounts preference pane” error and get your Internet connection up and running again.
Conclusion
If you’ve been having trouble loading the Internet Accounts preference pane in macOS, there are a couple of potential fixes. First, try resetting the panel by going to System Preferences > General > Reset Preferences. If that doesn’t work, try removing the troublesome preference files from your system. You can find these files in the ~/Library/Preferences/ folder. Just remove the files that start with “com.apple.internetaccounts.”
Hopefully one of these two methods will fix the problem and you’ll be able to access the Internet Accounts preference pane again.

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